Privacy Policy — CWA Closets & Cabinets

Last Updated: May 1, 2026

At CWA Closets & Cabinets, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at cwacabinets.com, contact us, or use our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide Directly

• Name, email address, phone number, and home address
• Project details and design preferences submitted through consultation requests or contact forms
• Appointment information submitted via our Calendly booking link
• Messages or inquiries sent to contact@cwacabinets.com

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

• IP address and browser type
• Pages visited, time spent on pages, and referring URLs
• Device type and operating system
• Cookie and tracking data (see Section 5)

Payment Information: If you make a purchase or deposit through our website, payment processing is handled by Shopify Payments or third-party processors. We do not store your full credit card number on our servers.

2. How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests, quotes, and inquiries
• Schedule and manage design appointments
• Provide, customize, and improve our cabinet and closet design services
• Send project updates, scheduling confirmations, and follow-up communications
• Send promotional emails or newsletters (only with your consent; you may opt out at any time)
• Analyze website traffic and improve user experience
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information with trusted third parties only as necessary to operate our business:

• Shopify Inc. — our e-commerce and website platform provider
• Calendly — our appointment scheduling platform
• Google LLC — for analytics (Google Analytics) and Google Business Profile management
• Email marketing platforms — for sending communications you have opted into
• Professional service providers — accountants, attorneys, or IT providers operating under confidentiality agreements
• Law enforcement or regulatory authorities — when required by law or to protect our legal rights

All third-party providers are required to protect your information in accordance with applicable law.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, complete your project, and comply with legal, tax, and accounting obligations. You may request deletion of your data at any time (see Section 7).

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These may include:

• Essential cookies — required for the website to function properly
• Analytics cookies — help us understand how visitors use our site (e.g., Google Analytics)
• Marketing cookies — used to deliver relevant advertising

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

6. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at:
Email: contact@cwacabinets.com
Phone: +1 770-589-8734
Mail: CWA Closets & Cabinets, 5345 Oakbrook Pkwy, Norcross, GA 30093

8. Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites (such as Calendly or social media platforms). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please reach out: